EXCHANGE & RETURN POLICY

 We have a large inventory of cabinets in our warehouse and we know mistakes happen.  We can order you a replacement right away and expedite delivery to avoid downtime for your project. Items in flat-packed boxes need to be verified by customers. If problems in quality are found after opening the packages, boxes with damaged items can be easily returned and exchanged at no extra charge. Please take photos right away, including damage, box and lot numbers on the side of the package so that we can reserve replacement items right away.

For flatpacked items: all return/exchange items need to be in original packages. Products which are damaged/ assembled/ installed by customers are not qualified to be exchanged or refunded.

For the assembled items: customers need to quality check cabinets upon pickup. After that, products which are damaged are not qualified to be exchanged or refunded. Products with no damage can be exchanged or refunded but will have a 25% restocking fee. 

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WARRANTY

Cabinetry is warrantied to be free of defects in material or workmanship for a period of one year. This warranty does not cover the natural aging or darkening of wood colour, the inherent growth characteristics of, or variation in wood.  Some replacement parts are subject to availability and may differ slightly from those originally supplied. This warranty does not cover wear and tear, damage or defects caused by misuse, abuse, negligence, alteration, non-residential use, or improper installation, storage or handling.